Baby changing facilities are available. These are located next to Timpsons.

The main cash points are located between Boots and Tesco Extra. You can also find cash machines at the front of WH Smith and at the front of the Norwich and Peterborough building society located in the food court

A play area for children is located next to the mobility service building. The free wi-fi service is also available in this area.

There are over 2,000 free parking spaces at Serpentine Green. This includes disabled and parent with toddler spaces. 

The car park has been awarded the safer parking Park Mark award, an award given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

There are three photo booths available at Serpentine Green - there is one located at each entrance and another at the Food Court.

Toilet facilities are located adjacent to the Food Court. Both the male and female toilets have larger ‘double’ cubicles that allow parents with buggies to use the facilities while keeping their buggy with them.

A number of stores offer a Click & Collect service. Visit our 'Click & collect' page to see the list of shops which offer this facility. 

Serpentine Green offers a free wi-fi service throughout and in the food court.

We offer a limited number of electric scooters and wheelchairs to hire. These are available on a strictly first come first serve basis. Hours for this service are Monday to Saturday, 09:00 to 20:00 and Sundays 10:00 to 16:00.