FAQs

What are Serpentine Greens opening hours?

Serpentine Green is open on Monday to Saturday from 9.00am to 8.00pm, and on Sundays and Bank Holidays from 10.00am to 4.00pm.

Serpentine Green is open on Monday to Saturday from 9.00am to 8.00pm, and on Sundays and Bank Holidays from 10.00am to 4.00pm.

When is the car park open and how many spaces do you have? Are there disabled / parent and child spaces available?

The car park is open Monday to Saturday from 9.00am to 8.00pm, and on Sundays and Bank Holidays from 10.00am to 4.00pm.

We have over 2,000 free parking spaces including parent and disabled spaces.

The car park is open Monday to Saturday from 9.00am to 8.00pm, and on Sundays and Bank Holidays from 10.00am to 4.00pm.

We have over 2,000 free parking spaces including parent and disabled spaces.

What are the nearest transport links?

The number 6 bus service travels from Peterborough to Serpentine Green regularly throughout the day.

The number 6 bus service travels from Peterborough to Serpentine Green regularly throughout the day.

The centre can also be easily reached by car. Please click on the 'Facilities' tab at the top right of the page for directions.

Does Serpentine Green have Shopmobility facilities?

Serpentine Green has a Shopmobility Scheme. Opening hours are 09.00am to 20.00pm, Monday to Saturday and 10:00am to 16:00 Sundays Please call 01733 564734 for more information.

Serpentine Green has a Shopmobility Scheme. Opening hours are 09.00am to 20.00pm, Monday to Saturday and 10:00am to 16:00 Sundays Please call 01733 564734 for more information.

Are there places to eat and drink?

Yes - we have a selection of places to eat and drink depending on your tastes. Click here to see what's on offer. 

Yes - we have a selection of places to eat and drink depending on your tastes. Click here to see what's on offer. 

Are there any cash machines on site?

Yes - the main cash points are located at Boots, Tesco Extra, Norwich & Peterborough, and WH Smith.

Yes - the main cash points are located at Boots, Tesco Extra, Norwich & Peterborough, and WH Smith.

Are there baby changing facilities?

Yes - baby changing facilities are available. These are located next to Timpsons.

Yes - baby changing facilities are available. These are located next to Timpsons.

Where are the toilets? Are there disabled facilities?

The toilets and disabled facilities are by Timpsons next to the Food Court.

The toilets and disabled facilities are by Timpsons next to the Food Court.

What should I do if I think I've lost something on site?

Please contact the Management Office on 01733 896479 with regards to any lost property enquiries. Please see individual retailers for lost items within their store.

Please contact the Management Office on 01733 896479 with regards to any lost property enquiries. Please see individual retailers for lost items within their store.

Where can I find out about job vacancies?

You can check out the latest job vacancies at Serpentine Green on the 'Jobs' section of our website. You can also contact the shops directly by calling by or phoning the store.

You can check out the latest job vacancies at Serpentine Green on the 'Jobs' section of our website. You can also contact the shops directly by calling by or phoning the store. Contact details for individual retailers are provided on the 'Shops' page.

Where is the Management Office?

The Management Office is located at the entrance by Timpsons, next to the Food Court.

The Management Office is located at the entrance by Timpsons, next to the Food Court.

Does the centre have Wi-fi?

Yes, we offer a free BT Wi-fi service to all our shoppers.

Yes, we offer a free BT Wi-fi service to all our shoppers.

Are dogs allowed in Serpentine Green?

Only guide dogs for impaired customers are permitted within the centre.

Only guide dogs for impaired customers are permitted within the centre.

General opening times

Monday
09:00
-
20:00
Tuesday
09:00
-
20:00
Wednesday
09:00
-
20:00
Thursday
09:00
-
20:00
Friday
09:00
-
20:00
Saturday
09:00
-
20:00
Sunday
10:00
-
16:00

Store opening times may vary. Food will be open later – please check retailer websites for further details.

Additional opening times

Store opening times may vary. Food will be open later – please check retailer websites for further details.

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Serpentine Green
Hargate Way
Hampton, Peterborough
Cambridgeshire
PE7 8BE
01733 896479

Facilities

Baby changing facilities are available. These are located next to Timpsons.

The main cash points are located between Boots and Tesco Extra. You can also find cash machines at the front of WH Smith and at the front of the Norwich and Peterborough building society located in the food court

A play area for children is located next to the mobility service building. The free wi-fi service is also available in this area.

There are over 2,000 free parking spaces at Serpentine Green. This includes disabled and parent with toddler spaces. 

The car park has been awarded the safer parking Park Mark award, an award given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

There are three photo booths available at Serpentine Green - there is one located at each entrance and another at the Food Court.

Toilet facilities are located adjacent to the Food Court. Both the male and female toilets have larger ‘double’ cubicles that allow parents with buggies to use the facilities while keeping their buggy with them.

Services

A number of stores offer a Click & Collect service. Visit our 'Click & collect' page to see the list of shops which offer this facility. 

Serpentine Green offers a free wi-fi service throughout and in the food court.

Accessibility

We offer a limited number of electric scooters and wheelchairs to hire. These are available on a strictly first come first serve basis. Hours for this service are Monday to Saturday, 09:00 to 20:00 and Sundays 10:00 to 16:00.